Global Non profit CRM Software
Market Report
2025
The global non-profit CRM software market size will be USD 4515.6 million in 2024. The growth of cloud-based solutions offering scalability and flexibility for non-profits is expected to boost sales to USD 7839.82 million by 2031, with a Compound Annual Growth Rate (CAGR) of 8.20% from 2024 to 2031.
The base year for the calculation is 2024 and 2021 to 2024 will be historical period. The year 2025 will be estimated one while the forecasted data will be from year 2025 to 2033. When we deliver the report that time we updated report data till the purchase date.
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According to Cognitive Market Research, the global non-profit CRM software market size will be USD 4515.6 million in 2024. It will expand at a compound annual growth rate (CAGR) of 8.20% from 2024 to 2031.
2019 | 2024 | 2025 | 2032 | 2033 | CAGR | |
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Global Non profit CRM Software Market Sales Revenue | 121212 | $ 4515.6 Million | 121212 | 121212 | 121212 | 8.2% |
North America Non profit CRM Software Market Sales Revenue | 121212 | $ 1806.24 Million | 121212 | 121212 | 121212 | 6.4% |
Mexico Non profit CRM Software Market Sales Revenue | 121212 | $ 164.37 Million | 121212 | 121212 | 121212 | 6.9% |
Canada Non profit CRM Software Market Sales Revenue | 121212 | $ 216.75 Million | 121212 | 121212 | 121212 | 7.2% |
United States Non profit CRM Software Market Sales Revenue | 121212 | $ 1425.12 Million | 121212 | 121212 | 121212 | 6.2% |
Europe Non profit CRM Software Market Sales Revenue | 121212 | $ 1354.68 Million | 121212 | 121212 | 121212 | 6.7% |
Spain Non profit CRM Software Market Sales Revenue | 121212 | $ 111.08 Million | 121212 | 121212 | 121212 | 5.8% |
United Kingdom Non profit CRM Software Market Sales Revenue | 121212 | $ 227.59 Million | 121212 | 121212 | 121212 | 7.5% |
Russia Non profit CRM Software Market Sales Revenue | 121212 | $ 209.98 Million | 121212 | 121212 | 121212 | 5.7% |
Italy Non profit CRM Software Market Sales Revenue | 121212 | $ 116.5 Million | 121212 | 121212 | 121212 | 6.1% |
Germany Non profit CRM Software Market Sales Revenue | 121212 | $ 268.23 Million | 121212 | 121212 | 121212 | 6.9% |
France Non profit CRM Software Market Sales Revenue | 121212 | $ 124.63 Million | 121212 | 121212 | 121212 | 5.9% |
Rest of Europe Non profit CRM Software Market Sales Revenue | 121212 | $ 209.98 Million | 121212 | 121212 | 121212 | 5.4% |
Asia Pacific Non profit CRM Software Market Sales Revenue | 121212 | $ 1038.59 Million | 121212 | 121212 | 121212 | 10.2% |
Japan Non profit CRM Software Market Sales Revenue | 121212 | $ 143.33 Million | 121212 | 121212 | 121212 | 8.7% |
China Non profit CRM Software Market Sales Revenue | 121212 | $ 467.36 Million | 121212 | 121212 | 121212 | 9.7% |
Australia Non profit CRM Software Market Sales Revenue | 121212 | $ 54.01 Million | 121212 | 121212 | 121212 | 9.9% |
India Non profit CRM Software Market Sales Revenue | 121212 | $ 124.63 Million | 121212 | 121212 | 121212 | 12% |
Korea Non profit CRM Software Market Sales Revenue | 121212 | $ 103.86 Million | 121212 | 121212 | 121212 | 9.3% |
Rest of APAC Non profit CRM Software Market Sales Revenue | 121212 | $ 73.74 Million | 121212 | 121212 | 121212 | 10% |
South America Non profit CRM Software Market Sales Revenue | 121212 | $ 225.78 Million | 121212 | 121212 | 121212 | 7.6% |
Brazil Non profit CRM Software Market Sales Revenue | 121212 | $ 96.63 Million | 121212 | 121212 | 121212 | 8.2% |
Chile Non profit CRM Software Market Sales Revenue | 121212 | $ 16.26 Million | 121212 | 121212 | 121212 | 7.9% |
Peru Non profit CRM Software Market Sales Revenue | 121212 | $ 18.51 Million | 121212 | 121212 | 121212 | 7.8% |
Colombia Non profit CRM Software Market Sales Revenue | 121212 | $ 20.09 Million | 121212 | 121212 | 121212 | 7.4% |
Argentina Non profit CRM Software Market Sales Revenue | 121212 | $ 37.93 Million | 121212 | 121212 | 121212 | 8.5% |
Rest of South America Non profit CRM Software Market Sales Revenue | 121212 | $ 36.35 Million | 121212 | 121212 | 121212 | 6.7% |
Middle East and Africa Non profit CRM Software Market Sales Revenue | 121212 | $ 90.31 Million | 121212 | 121212 | 121212 | 7.9% |
Egypt Non profit CRM Software Market Sales Revenue | 121212 | $ 9.48 Million | 121212 | 121212 | 121212 | 8.2% |
Turkey Non profit CRM Software Market Sales Revenue | 121212 | $ 7.77 Million | 121212 | 121212 | 121212 | 7.4% |
Rest of MEA Non profit CRM Software Market Sales Revenue | 121212 | $ 10.66 Million | 121212 | 121212 | 121212 | 6.9% |
Base Year | 2024 |
Historical Data Time Period | 2021-2024 |
Forecast Period | 2025-2033 |
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Report scope is customizable as we have a huge database of Non profit CRM Software industry. We can deliver an exclusive report Edition/Consultation as per your data requirements. Request for your Free Sample Pages.
Non profit CRM Software Market is Segmented as below. Particular segment of your interest can be provided without any additional cost. Download the Sample Pages!
Non-profit CRM software is a specialized tool designed to help non-profit organizations manage and nurture relationships with donors, volunteers, and other stakeholders. These systems provide features that enable efficient tracking of donations, event management, communication, and fundraising campaigns, improving overall engagement and operational efficiency. The market for non-profit CRM software has experienced significant growth as organizations seek more effective ways to engage supporters and streamline operations. As donor expectations evolve, non-profits increasingly rely on CRM systems to tailor communications, manage fundraising efforts, and analyze donor data. Additionally, the rise of cloud-based solutions has made CRM systems more accessible, cost-effective, and scalable for non-profits of all sizes. The sector's increasing digital transformation drives this growth as organizations recognize the importance of leveraging technology to strengthen relationships, enhance transparency, and optimize their fundraising activities.
In July 2024, Kindsight announced the launch of its new CRM product, Ascend Express. Ascend Express made enterprise-level functionality accessible to education, healthcare, and nonprofit organizations of all sizes. Similar to the flagship Ascend CRM, it was specifically tailored for fundraising and advancement needs. The result was a robust platform offering enterprise-level capabilities while being up and running in as little as four months with significantly fewer resource requirements. (Source: https://www.nonprofitpro.com/article/kindsight-launches-ascend-express-crm-for-nonprofits/)
The increasing adoption of mobile technology is significantly fueling the growth of the non-profit CRM software market. As organizations seek greater flexibility and efficiency, mobile access to CRM systems allows staff and volunteers to manage donor data, track fundraising efforts, and engage with supporters from anywhere at any time. This mobility enhances communication, boosts productivity, and ensures timely responses to donor inquiries. Mobile CRM applications also support real-time data updates, empowering non-profits to make informed decisions on the go. As mobile usage continues to rise, the demand for mobile-optimized CRM solutions in the non-profit sector is expected to grow, offering new opportunities for vendors to develop innovative solutions tailored to mobile-first organizations. For instance, in November 2024, Donorbox announced the launch of its new nonprofit CRM product, designed to simplify donor management and enhance fundraising efforts. The CRM provided a comprehensive solution with powerful features that helped organizations strengthen donor relationships, save time, reduce costs, and gain valuable insights, allowing nonprofits to maximize output with minimal effort.
Enhanced security features to protect donor data are driving significant growth in the non-profit CRM software market. As non-profit organizations manage sensitive donor information, ensuring data privacy and compliance with regulations such as GDPR is a top priority. CRM vendors are responding to this need by incorporating advanced security measures such as encryption, multi-factor authentication, and robust data access controls. These features help non-profits mitigate the risk of data breaches and build trust with their supporters. With increasing concerns around cybersecurity, non-profits are more likely to adopt CRM systems that prioritize the security of donor data, contributing to the overall expansion of the CRM software market in the sector.
Concerns over data privacy and security in handling donor information are significant restraints in the non-profit CRM software market. Non-profit organizations manage sensitive personal and financial data, making them prime targets for cyberattacks and data breaches. Compliance with stringent data protection regulations, such as GDPR, adds complexity to CRM adoption. Many non-profits, especially smaller ones, lack the resources to implement robust cybersecurity measures, which creates a reluctance to adopt CRM software. The potential risk of mishandling donor data or exposing confidential information can damage an organization’s reputation and erode donor trust. As a result, addressing these privacy and security concerns is critical for fostering market growth and wider CRM adoption among non-profits.
The impact of COVID-19 on the non-profit CRM software market was significant, accelerating the adoption of digital tools across organizations. With in-person events and fundraising efforts disrupted, non-profits increasingly relied on CRM systems to manage donor relationships, track virtual campaigns, and streamline operations remotely. The pandemic also highlighted the need for better data management, donor engagement, and communication strategies. As many organizations faced financial challenges, cloud-based CRM solutions offered a more affordable and scalable alternative. Overall, the pandemic acted as a catalyst for digital transformation, leading to increased demand for CRM software in the non-profit sector.
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The competitive landscape of the non-profit CRM software market is characterized by a diverse range of players offering solutions that cater to different organizational needs. Key factors driving competition include product customization, ease of use, integration capabilities, scalability, and pricing. Providers focus on delivering cloud-based solutions with advanced features like automation, data analytics, and mobile access to attract non-profit organizations seeking cost-effective and efficient tools to manage donor relations and fundraising efforts.
In May 2023, Salesforce unveiled the next generation of Nonprofit Cloud, featuring new program management, fundraising, engagement, and grantmaking tools in a unified solution. With built-in outcome analytics and reporting, nonprofits could easily track impact, increase agility, and accelerate mission goals. Utilizing the power of Customer 360 CRM, Salesforce Data Cloud, Einstein AI, and CRM Analytics, it unified data and optimized impact. (Source: https://www.salesforce.com/news/stories/nonprofit-cloud-innovations-2023/) In April 2024, IQVIA and Salesforce announced an expanded global strategic partnership to accelerate the development of Salesforce's Life Sciences Cloud, a next-generation platform for the life sciences industry. The partnership integrated IQVIA OCE innovations with Salesforce's Life Sciences Cloud, offering customers a single end-to-end engagement platform. It combines Salesforce CRM with IQVIA data, expertise, and analytics to transform HCP and patient engagement. (Source: https://www.iqvia.com/newsroom/2024/04/iqvia-and-salesforce-expand-global-partnership-to-accelerate-the-development-of-life-sciences-cloud) In June 2024, Keela announced its collaboration with Aplos and Raisely, combining their strengths to offer comprehensive software solutions for nonprofit management. Aplos provided accounting tools, Raisely focused on fundraising, and Keela specialized in donor management. Keela had assisted over 1,000 nonprofits across the U.S. and Canada in acquiring and retaining donors, contributing to over $2 billion CAD raised for causes through its donor management system and personalized communication tools. (Source: https://www.businesswire.com/news/home/20240604261780/en/Keela-Joins-Aplos-and-Raisely-to-Build-the-First-Nonprofit-Cloud)
Top Companies Market Share in Non profit CRM Software Industry: (In no particular order of Rank)
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According to Cognitive Market Research, North America currently dominates the non-profit CRM software market, and the region is expected to have significant growth during the projected period. The region's mature technology infrastructure, along with the growing demand for donor management, fundraising optimization, and data-driven insights, continues to drive market growth, positioning North America as the leader in CRM software solutions for non-profits.
Asia-Pacific is expected to make significant gains during the projected period, with the greatest compound annual growth rate (CAGR). The growing need for efficient donor management, fundraising automation, and streamlined operations is driving the adoption of CRM solutions, with organizations seeking scalable, cost-effective tools to enhance engagement and optimize their activities.
The current report Scope analyzes Non profit CRM Software Market on 5 major region Split (In case you wish to acquire a specific region edition (more granular data) or any country Edition data then please write us on info@cognitivemarketresearch.com
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According to Cognitive Market Research, the global Non-Profit CRM Software market size was estimated at USD 4515.6 Million, out of which North America held the major market share of more than 40% of the global revenue with a market size of USD 1806.24 million in 2024 and will grow at a compound annual growth rate (CAGR) of 6.4% from 2024 to 2031.
According to Cognitive Market Research, the global Non-Profit CRM Software market size was estimated at USD 4515.6 Million, out of which Europe held the market share of more than 30% of the global revenue with a market size of USD 1354.68 million in 2024 and will grow at a compound annual growth rate (CAGR) of 6.7% from 2024 to 2031.
According to Cognitive Market Research, the global Non-Profit CRM Software market size was estimated at USD 4515.6 Million, out of which Asia Pacific held the market share of around 23% of the global revenue with a market size of USD 1038.59 million in 2024 and will grow at a compound annual growth rate (CAGR) of 10.2% from 2024 to 2031.
According to Cognitive Market Research, the global Non-Profit CRM Software market size was estimated at USD 4515.6 Million, out of which Latin America held the market share of around 5% of the global revenue with a market size of USD 225.78 million in 2024 and will grow at a compound annual growth rate (CAGR) of 7.6% from 2024 to 2031.
According to Cognitive Market Research, the global Non-Profit CRM Software market size was estimated at USD 4515.6 Million, out of which the Middle East and Africa held the major market share of around 2% of the global revenue with a market size of USD 90.31 million in 2024 and will grow at a compound annual growth rate (CAGR) of 7.9% from 2024 to 2031..
Global Non profit CRM Software Market Report 2024 Edition talks about crucial market insights with the help of segments and sub-segments analysis. In this section, we reveal an in-depth analysis of the key factors influencing Non profit CRM Software Industry growth. Non profit CRM Software market has been segmented with the help of its Type Outlook:, Deployment Mode Outlook: Enterprise Size Outlook:, and others. Non profit CRM Software market analysis helps to understand key industry segments, and their global, regional, and country-level insights. Furthermore, this analysis also provides information pertaining to segments that are going to be most lucrative in the near future and their expected growth rate and future market opportunities. The report also provides detailed insights into factors responsible for the positive or negative growth of each industry segment.
How are Segments Performing in the Global Non-Profit CRM Software Market?
According to Cognitive Market Research, online fundraising holds a major share of the non-profit CRM software market as organizations increasingly utilize digital platforms to raise funds. The convenience and reach of online channels enable non-profits to engage a wider audience, track donations, and manage campaigns more efficiently. CRM solutions that integrate online fundraising features help streamline processes, enhance donor relationships, and boost fundraising effectiveness for non-profit organizations across various sectors.
Peer-to-peer fundraising is the fastest growing segment within the non-profit CRM software market as organizations embrace it to increase engagement and donations. This approach allows supporters to raise funds on behalf of the organization, expanding reach and involvement. Non-profit CRM software solutions are increasingly incorporating features that facilitate peer-to-peer campaigns, helping organizations manage donor interactions, track contributions, and optimize fundraising efforts in real-time.
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According to Cognitive Market Research, on-premises solutions capture a prominent share of the non-profit CRM software market due to their ability to provide organizations with greater control over data security and customization. Many non-profits prefer on-premises systems for handling sensitive donor information and maintaining compliance with local regulations. These solutions are often seen as more reliable for organizations that have the resources to manage and maintain their IT infrastructure.
The cloud-based segment is the fastest growing in the non-profit CRM software market, as organizations increasingly adopt flexible and scalable solutions for donor management, fundraising, and communication. Cloud-based platforms offer cost-effective and easily accessible solutions, enabling non-profits to manage data efficiently, automate processes, and improve collaboration. The growing demand for remote accessibility and real-time updates further contributes to the segment’s rapid growth in the market.
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According to Cognitive Market Research, small and medium enterprises (SMEs) dominate the non-profit CRM software market as they increasingly adopt cost-effective solutions to manage donor relationships and streamline operations. These organizations prioritize flexibility, scalability, and ease of use in CRM systems. The rise in digital transformation among SMEs has led to greater demand for cloud-based and automated solutions, enabling efficient management of donor data, fundraising campaigns, and communication strategies.
In the non-profit CRM software market, large enterprises represent the fastest-growing segment as they increasingly adopt advanced CRM solutions to manage complex donor relationships, fundraising efforts, and communication strategies. These organizations seek scalable and customizable platforms that can handle large data sets, integrate with other business systems, and improve operational efficiency. The need for automation, data analysis, and cloud solutions is driving this rapid adoption among large enterprises.
Research associate at Cognitive Market Research
Swasti Dharmadhikari, an agile and achievement-focused market researcher with an innate ardor for deciphering the intricacies of the Service & Software sector. Backed by a profound insight into technology trends and consumer dynamics, she has committed herself to meticulously navigating the ever-evolving terrain of digital Services and software solutions.
Swasti an agile and achievement-focused market researcher with an innate ardor for deciphering the intricacies of the Service & Software sector. Backed by a profound insight into technology trends and consumer dynamics, she has committed herself to meticulously navigating the ever-evolving terrain of digital Services and software solutions.
In her current role, Swasti manages research for service and software category, leading initiatives to uncover market opportunities and enhance competitive positioning. Her strong analytical skills and ability to provide clear, impactful findings have been crucial to her team’s success. With an expertise in market research analysis, She is adept at dissecting complex problems, extracting meaningful insights, and translating them into actionable recommendations, Swasti remains an invaluable asset in the dynamic landscape of market research.
Conclusion
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Disclaimer:
Type Outlook: | Online Fundraising, Online Advocacy, Peer to Peer Fundraising |
Deployment Mode Outlook: | Cloud-based, On-premises |
Enterprise Size Outlook: | Small & Medium Enterprises, Large Enterprises |
List of Competitors | Salsa CRM, Kindful, GiftWorks, NeonCRM, DonorSnap, DonorPerfect, Trail Blazer, Ablia, Unit4, DonorStudio, MatchMaker, iMIS, MemberClicks, WizeHive, SilkStart |
This chapter will help you gain GLOBAL Market Analysis of Non profit CRM Software. Further deep in this chapter, you will be able to review Global Non profit CRM Software Market Split by various segments and Geographical Split.
Chapter 1 Global Market Analysis
Global Market has been segmented on the basis 5 major regions such as North America, Europe, Asia-Pacific, Middle East & Africa, and Latin America.
You can purchase only the Executive Summary of Global Market (2019 vs 2024 vs 2031)
Global Market Dynamics, Trends, Drivers, Restraints, Opportunities, Only Pointers will be deliverable
This chapter will help you gain North America Market Analysis of Non profit CRM Software. Further deep in this chapter, you will be able to review North America Non profit CRM Software Market Split by various segments and Country Split.
Chapter 2 North America Market Analysis
This chapter will help you gain Europe Market Analysis of Non profit CRM Software. Further deep in this chapter, you will be able to review Europe Non profit CRM Software Market Split by various segments and Country Split.
Chapter 3 Europe Market Analysis
This chapter will help you gain Asia Pacific Market Analysis of Non profit CRM Software. Further deep in this chapter, you will be able to review Asia Pacific Non profit CRM Software Market Split by various segments and Country Split.
Chapter 4 Asia Pacific Market Analysis
This chapter will help you gain South America Market Analysis of Non profit CRM Software. Further deep in this chapter, you will be able to review South America Non profit CRM Software Market Split by various segments and Country Split.
Chapter 5 South America Market Analysis
This chapter will help you gain Middle East and Africa Market Analysis of Non profit CRM Software. Further deep in this chapter, you will be able to review Middle East and Africa Non profit CRM Software Market Split by various segments and Country Split.
Chapter 6 Middle East and Africa Market Analysis
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Chapter 7 Top 10 Countries Analysis (Only Available with Corporate User License)
This chapter provides an in-depth analysis of the market share among key competitors of Non profit CRM Software. The analysis highlights each competitor's position in the market, growth trends, and financial performance, offering insights into competitive dynamics, and emerging players.
Chapter 8 Competitor Analysis (Subject to Data Availability (Private Players))
(Subject to Data Availability (Private Players))
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
This chapter would comprehensively cover market drivers, trends, restraints, opportunities, and various in-depth analyses like industrial chain, PESTEL, Porter’s Five Forces, and ESG, among others. It would also include product life cycle, technological advancements, and patent insights.
Chapter 9 Qualitative Analysis (Subject to Data Availability)
Segmentation Type Outlook: Analysis 2019 -2031, will provide market size split by Type Outlook:. This Information is provided at Global Level, Regional Level and Top Countries Level The report with the segmentation perspective mentioned under this chapters will be delivered to you On Demand. So please let us know if you would like to receive this additional data as well. No additional cost will be applicable for the same.
Chapter 10 Market Split by Type Outlook: Analysis 2021 - 2033
The report with the segmentation perspective mentioned under this chapters will be delivered to you On Demand. So please let us know if you would like to receive this additional data as well. No additional cost will be applicable for the same.
Chapter 11 Market Split by Deployment Mode Outlook: Analysis 2021 - 2033
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Chapter 12 Market Split by Enterprise Size Outlook: Analysis 2021 - 2033
This chapter helps you understand the Key Takeaways and Analyst Point of View of the global Non profit CRM Software market
Chapter 13 Research Findings
Here the analyst will summarize the content of entire report and will share his view point on the current industry scenario and how the market is expected to perform in the near future. The points shared by the analyst are based on his/her detailed in-depth understanding of the market during the course of this report study. You will be provided exclusive rights to interact with the concerned analyst for unlimited time pre purchase as well as post purchase of the report.
Why Online Fundraising have a significant impact on Non profit CRM Software market? |
What are the key factors affecting the Online Fundraising and Online Advocacy of Non profit CRM Software Market? |
What is the CAGR/Growth Rate of Cloud-based during the forecast period? |
By type, which segment accounted for largest share of the global Non profit CRM Software Market? |
Which region is expected to dominate the global Non profit CRM Software Market within the forecast period? |
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