Privacy Policy & Return/Cancellation Policy of Cognitive Market Research
1. Privacy Policy
At Cognitive Market Research, your privacy is at the core of how we operate. When you engage with our website or services, you may be asked to provide personal details such as:
- Name
- Contact information
- Company affiliation
This information is submitted voluntarily through our website forms and is never obtained from third-party sources.
We collect only what is essential to deliver a seamless, personalized experience—and to ensure that the information and services we provide are relevant, timely, and valuable to you.
Your personal data is used strictly for legitimate business purposes, including:
- Personalized Assistance: To respond accurately to your inquiries and service requests.
- Service Fulfillment: To deliver purchased market research reports and updates efficiently.
- Customer Engagement: To share promotional offers, product launches, and industry news—always with your consent.
- Operational Efficiency: To improve our platform functionality and client interaction based on user preferences and behavior.
We uphold strict confidentiality standards and do not share, sell, or rent your personal data to third parties. Your data may only be shared in the following limited scenarios:
- Service facilitation: With trusted service providers who support our operations under strict data protection agreements.
- Legal compliance: When required by regulatory or legal obligations.
- Fraud prevention: In cases where your information is necessary to investigate or prevent fraudulent or unauthorized activities.
- Explicit consent: If you have granted permission for your information to be used in a specific manner.
Data Security Commitment
We employ advanced encryption protocols, secure servers, and multi-layered access controls to protect your information from unauthorized access, misuse, or disclosure. While we take every reasonable step to ensure data security, no online system is completely immune to risks, and we encourage users to practice safe internet behavior.
Your Rights Under GDPR and International Privacy Regulations
Company Name: Cognitive Market Research
Business Unit: Cognitive Market Research
Web Address: www.cognitivemarketresearch.com
You have full control over your personal data. Depending on your jurisdiction, your rights may include:
- Right to Access: Request a copy of your personal data and confirm how it’s being used.
- Right to Rectification: Request updates or corrections to incomplete or inaccurate information.
- Right to Erasure: Request deletion of your data where there’s no valid reason for us to keep it.
- Right to Restrict Processing: Pause processing of your data under specific circumstances.
- Right to Data Portability: Request your data in a structured format to transfer to another service.
- Right to Object: Raise objections to processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent: Revoke consent at any time, without affecting previous lawful use.
To exercise any of these rights or to raise a concern, please contact us at info@cognitivemarketresearch.com. If you believe we have not handled your data appropriately, you also have the right to escalate your complaint to the relevant data protection authority.
2. Return, Cancellation & Refund Policy
Our reports are designed to deliver accurate, valuable insights. Due to the digital and confidential nature of our services, our return and refund policies differ from physical product sellers. Given the confidential nature and high value of the data in our reports, refunds cannot be issued once a report has been dispatched. If a report contains missing or incomplete data, we will provide customization to address these issues.
Purchase Responsibility
- Once a purchase is made, it is considered final.
- Clients are encouraged to contact us before confirming a purchase for clarification.
Return & Refund Terms
- We do not accept returns or cancellations after the order has been confrimed or report has been delivered.
- Refunds are generally not permitted, but may be considered in exceptional cases at the sole discretion of our management.
Refund Exceptions
- If the report contains missing or incomplete data, we will provide free customization to resolve the issue
- Refunds will not be granted due to disagreements with methodology, comparisons to publicly available or third-party data, or perceived report value.
Data & Report Confidentiality
- All reports are proprietary and carry high-value content.
- Once dispatched, the content is considered consumed and non-returnable.
- We do not guarantee alignment with third-party research findings.
Methodology Disclosure
Our research methodology is transparently outlined in our sample reports or available upon request. We stand by the objectivity and independence of our insights.
Taxes & Legal Responsibility
Clients are responsible for all applicable taxes, duties, and any consequences from report usage. Cognitive Market Research shall not be held liable for losses incurred from decisions based on the report content.
Need Help?
If you have any questions regarding our policies or require assistance before or after a purchase, contact our support team at: info@cognitivemarketresearch.com
3. How to order with us
At Cognitive Market Research, we offer multiple convenient ways for you to purchase our research reports. You can place an order directly through our website, via telephone, or by sending us an email. Please follow the steps below when ordering through our site:
Step 1: Click the Order Now Button
Navigate to the report you are interested in and click the "Order Now" button.
Step 2: Fill in Your Details
Complete the required information on the checkout page. We protect your privacy by strictly adhering to the guidelines set out in our privacy policy.
Step 3: Select Your Preferred Payment Method
At the bottom of the checkout page, choose your preferred payment method by clicking on the corresponding logo, such as PayPal. Our secure payment servers will redirect you to the selected payment gateway where you can make the payment using your credit card or PayPal account.
Step 4: Payment Options
Credit Card/PayPal: Follow the instructions on the payment gateway to complete your transaction.
Wire Transfer/Invoice: If you prefer to pay via wire transfer or invoice, select the “Pay by Invoice” option on the report details or checkout page and fill in the necessary information. You can also contact our customer service team for assistance.
Step 5: Contact Us for Assistance
For any questions or to place an order via telephone, please contact our customer service representative at +1-312-376-8303 or email us at sales@cognitivemarketresearch.com
4. Disclaimer
Accuracy of Information
Cognitive Market Research take great care to ensure the information provided on our website, deliverables, and consultations is relevant and accurate. However, we do not provide any warranties, guarantees, or representations regarding the authenticity of the content. We accept no responsibility for any loss or damage that the client, reader, or user may experience from using the content provided by us.
Third-Party Links
Our website contains links to third-party websites for general informational purposes only. We are not responsible for the content or activities of these external websites and do not endorse any material found on them or any association with their operators.
Security Procedures
For security reasons, we may occasionally request proof of identity before disclosing personal information to you.
Refund Policy
Due to the nature of our products and services, we do not offer refunds unless specified in the order, agreement, or exception.
Copyright Notice
- Customers and website users are not permitted to print, download, extract, or scrape data unless explicitly allowed or granted permission.
- Any resale, disclosure, or distribution of content must be authorized in writing by Cognitive Market Research.
- Transmission or reproduction of any part of this site, by any means or in any form (including copying, mechanical, electronic, recording, or otherwise), is strictly prohibited without prior authorization.
- All Rights Reserved.
5. Terms & Conditions
1.Utilization Conditions:
Following terms and conditions disclose the basis on which "Cognitive Market Research" ("CMR") provides its online products and services to you, through the website www.cognitivemarketresearch.com (hereby referred to as ‘Website’).You must read these terms and conditions before availing our services. By availing any of our services, you accept and are bound by these terms and conditions. This agreement will continue for the term that CMR provides the services to you, other than for certain obligations outlined below which survive beyond the term of this agreement. "Cognitive Market Research"("CMR") may change these terms and conditions at times. These changes will be effective upon the next renewal period. Your continued use of the secure platform ("Platform") and/or the online products and services following such renewal will represent an agreement by you to be bound by the terms and conditions as amended.
2. Disclaimer:
CMR will be diligent in maintaining valid links to all documents indexed in its search engine in the manner described on the Website. However, CMR cannot guarantee that all links to public document remain valid at all times, as CMR does not hold the information itself on its server. You acknowledge that the links provided to you through the search engine might be irrelevant or brake at times.
3. User Authentication:
You acknowledge that you are entering into these terms and conditions. You represent and warrant that you are authorised to use the Platform and the online products and services and that you have capacity to be bound by these terms and conditions. If you are entering into these terms and conditions on behalf of your employer you represent and warrant to us that you are duly authorised and have the power and authority to bind your employer. You consent to keep your username and the password that you use to log into the Platform confidential.
4. Online Products and Services:
The online products and services provided by CMR are as outlined on the Website and the Platform at the date of purchase. As a part of CMR's continual development program, the online products and services may change every now and then. CMR reserves the right to change these online products and services from time to time. These changes will be effective immediately upon updating the Platform.
5.Data Security and Service Availability:
All CMR servers are managed in a secure mission critical environment. However, from time to time, hindrance or interruptions may occur while providing the online products and services to you. You acknowledge that CMR will not be responsible for any such hindrance or interruptions and that CMR will not have any liability to you for any failure or delay in delivering the online products or services to you.
6. Payment:
All payments are made to CMR on behalf of www.cognitivemarketresearch.com. You permit CMR to process payments through third-party payment gateways. You can refer to their Terms and Conditions for thorough information. CMR reserves the right to cease providing services to you at any time for non-payment of any invoice or for breach of any of these terms and conditions.
7.Delivery:
The delivery of the report will take 3 working days post receiving payment from the buyer. An order placed by the customer shall be considered a binding offer and under no conditions it will be revoked.
8.Refunds:
CMR will be under no obligation to refund any part, or all, of the fees paid for its products and services; and if payment for the services has not been received in full, you remain liable and responsible to make the full payment.
9.Your Information:
All personal information submitted by you through the use of the online products and services is maintained on secure servers. CMR and its suppliers will take all reasonable steps to maintain the confidentiality and to restrict access to this information and will not disclose any of this information to anyone unless we are obligated to do so by law. You also agree to provide your consent to us in terms of sharing your information with third-party publishers. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst CMR aspire to protect such information, CMR does not warrant and cannot ensure the security of any information that you transmit to CMR and any information which you transmit to us is transmitted at your own risk.
10.No Warranty:
CMR excludes any and all express or implied warranties, guarantees or representations regarding the accuracy, reliability, timeliness, fitness for purpose or otherwise of any information linked to through its website. Although, CMR will provide assistance in verifying your requirements and queries before buying a report.
11. Liability Limitation:
CMR will not be liable to you for any loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of the Platform or of the CMR online products and services nor does CMR accept any responsibility for any such loss arising out of your use of or reliance on information contained or accessed through the Platform or through the online products and services.
12. Governing Law:
The Indian Judicial Laws govern this Agreement and your use of Our Service. You agree to comply with all laws, regulations, obligations and restrictions, which apply to you. You agree that the courts located in India have exclusive jurisdiction for any claim, action or dispute under this Agreement. You also agree and expressly consent to the exercise of personal jurisdiction in India. No failure or delay in enforcing any right shall be a waiver of that or any other right. If any term of this Agreement is held invalid, illegal or unenforceable, the remaining portions shall not be affected.
13. Human rights and Company policies:
Our Company supports and respects internationally proclaimed human rights and as per the Indian Goverment PROTECTION OF HUMAN RIGHTS ACT, 1993 it has been classified!
14. Trademark:
All trade names, trademarks, service marks and other product and service names and logos on Our Service or in the Material are the proprietary trademarks of their respective owners and are protected by applicable trademark and copyright laws.
15. Copyright:
The Indian Judicial Laws govern this Agreement and your use of Our Service. You agree to comply with all laws, regulations, obligations and restrictions, which apply to you. You agree that the courts located in India have exclusive jurisdiction for any claim, action or dispute under this Agreement. You also agree and expressly consent to the exercise of personal jurisdiction in India. No failure or delay in enforcing any right shall be a waiver of that or any other right. If any term of this Agreement is held invalid, illegal or unenforceable, the remaining portions shall not be affected.
16. Damages/liability:
The Cognitive market research company takes utmost care to ensure that the information provided on the website/deliverable/consulation is relevant and accurate. However, we do not provide any warranty, undertakings, or representations about the authenticity of the content. We take no responsibility if the client/ultimate reader/user suffers any loss or damage due to the usage content provided by us.