Business Development Manager should responsible for managing a team of 8-10 Business Development Associates across several membership programs. BDM will assist in prioritizing new business outreach activities, managing cold-calling activities, and generating revenue for Cognitive Market Research through the management and motivation of entry-level revenue staff.
How You Will Make an Impact:
- Mentor Your People: Teach individual members of your team how to improve their business acumen and commercial skills, overcome performance gaps, feel a sense of excitement and accomplishment, and achieve their goals. Deliver ongoing informal and formal feedback to help your team build their careers.
- Manage Daily Operations: Manage and motivate a team of graduates who work in commercial (sales) support position. Help them improve their performance and generate leads to achieve sales outcomes, with new and prospective customers.
- Drive Toward Results: Support your team as they conduct daily outbound calls, and work to achieve team and individual goals, e.g. prospect & client call scheduling, driving membership utilization, working to understand an organizations mission critical priorities. Collaborate on campaigns and developing sales resources. Report activity and results to your senior leadership team.
Qualification required:
- Possess 3+ years of experience with varying aspects of customer service, telemarketing, sales and territory management.
- 1+ years of direct people management experience preferred.
- Demonstrate a willingness to work outside the strict job description parameters, thinking creatively about how to provide the highest level of internal and external customer service.
- Have experience with management of staff productivity and incentive campaigns.
- Are effective time managers with the ability to meet deadlines Demonstrate exceptional poise, maturity, and judgement at all times.